-What kind of download speeds are they offering. Most will specify “up to” x number of megabits per second, although this figure will be the maximum, and the actual figure could be less.
-How much information you are able to download, which is usually expressed in gigabytes, or GB.
-Do you still need to pay BT for your line rental, or will the ISP provide that as well?
-What kind of customer service do they offer, is it on the phone or by e-mail?
-You’ll need a router to get online, most ISPs provide one for free, but you need to check.
-Will you need to sign a minimum contract with your ISP

Keeping track of all these different figures and costs, as well as comparing them to see which offers the best deal, can be quite a headache. That’s why one of the best ways of choosing your broadband provider, is to let someone else do the comparison for you. There are several general comparison sites that include broadband providers, as well as specialist sites that focus on them exclusively. Using these to check which offer suits you best, as well as seeing ratings for each ISP, should ensure you make the right choice.

Finding the best deal for your broadband should mean you get good service as well as a good price. Some people do experience problems with their broadband every now and again, but if you’ve got a good ISP, they should be quick to sort out any issues. This is why it’s important to include the quality of customer service and technical support in your decision. If you have issues your ISP can’t resolve, consider going to the telecoms watchdog Ofcom, or if you are free to, change to another provider.

With so much to consider when choosing a new broadband provider, it can be quite a challenge, even if you do know a Gigabyte from a Megabit, so get help from people who get paid to help you choose. The comparison websites are great for giving you all the important figures and information you need to make your decision. But, you get what you pay for, and broadband internet is no different. The cheapest deal might not always be the best deal for you, so knowing what you need before you start looking is an important part of making the right choice.